Elegant Fashion & Signature Scents

Returns

BRISA, we are committed to ensuring your satisfaction with our premium abayas and fabric perfumes. Please read our exchange policy carefully:

1.⁠ ⁠Exchange Policy Details
    •    Exchanges are allowed for unused, unworn, and unaltered items within 7 days of delivery.
    •    Fabric perfumes must be unopened, unused, and in their original packaging.

2.⁠ ⁠How to Request an Exchange
    •    Contact our customer support team via email or WhatsApp with your order number and reason for the exchange.
    •    Once your exchange request is approved, you will receive further instructions.

3.⁠ ⁠Shipping for Exchanges
    •    Customers are responsible for the shipping costs of returning the item unless it was defective or incorrect.
    •    We recommend using a trackable shipping service to ensure we receive the item.

4.⁠ ⁠Non-Exchangeable Items
    •    Fabric perfumes or abayas that show signs of use, alteration, or damage.
    •    Items marked as final sale or clearance.

Important Note:
    •    No Returns Policy: Due to hygiene and quality assurance, we do not accept returns under any circumstances.
    •    Damaged or Incorrect Items: If you receive a damaged or incorrect item, please notify us within 24 hours of receiving your order with clear photos for verification.